Sertronics GmbH

Our second Sertronics location in Hamburg is centrally located on Nikolaifleet, right in the historic heart of the Hanseatic city and is just a few minutes' walk from the impressive Speicherstadt - the largest historical warehouse complex in the world and a UNESCO World Heritage Site.

Our BerryBase e-commerce team as well as our human resources and finance departments are at home here.

The lively Berlin district of Adlershof – right on the grounds of Studio Berlin and not far from BER Airport – is home to both the headquarters of our online shop BerryBase and the BerryBase Store. The store is open daily from 10 a.m. to 5 p.m.

This location is home to BerryBase and our MakerSpace – a place for innovation, development and collaborative tinkering with electronics, technology and creative maker projects.

Berlin is also home to the professional service centre for Sony, Vinten and Sachtler tripods.

Last but not least, we operate a rental equipment pool from Adlershof with the latest electronic products from Sony.

Unsere Niederlassung in Hannover liegt zentral im Industrie- und Gewerbepark Langenhagen. Dank der hervorragenden Lage sind wir hier von zahlreichen großen Logistikdienstleistern umgeben, die den Standort ebenso schätzen wie wir.

In Hannover befindet sich unsere zentrale Anlaufstelle für alle Dienstleistungen rund um das Retourenmanagement. Unser Service-Team vor Ort übernimmt außerdem die Abwicklung von Garantieerweiterungen und Garantieverlängerungen für namhafte Versicherungskonzerne.

Darüber hinaus betreiben wir hier ein spezialisiertes Reparatur-Center für Fuji instax Kameras und Drucker sowie für Sony Medical-, Printer-, Beamer- und Professional-Produkte.

Not far from the French border, the Sertronics Group's largest branch is located, with around 20,000 m² of workshop and logistics space.

As an authorised service partner for all well-known supermarket chains, we provide after-sales service for the entire non-food range and handle all related services. Our central service hotline processes up to 350,000 enquiries annually – in seven different languages.

In addition, we specialise in after-sales service for garden tools, robot and vacuum cleaner systems at our Saarlouis location. As one of the largest workshops for garden tools in Europe, we provide service for numerous products – from robotic lawnmowers and vacuum cleaner systems to electric garden shears.

Our team of administrators is based in Tangermünde, where they are responsible for the reliable operation and continuous maintenance of our server and IT infrastructure. From here, central systems are monitored, maintained and further developed to ensure that our digital processes run smoothly.

The historic town of Tangermünde in Saxony-Anhalt offers a quiet and focused environment for this work. The location combines modern IT work with the special atmosphere of a traditional town on the River Elbe.

The Sertronics Group is headquartered in idyllic Birmenstorf, Switzerland, just a 30-minute drive from Zurich – the same distance separates the location from the German border.

All of the Sertronics Group's service activities are coordinated from here, with both its own branches and its Europe-wide partner network closely integrated.

Whether professional services, robotics or after-sales support for consumer electronics – all of the Group's services are centrally managed and implemented in Birmenstorf.