Professional Services

Your competent technical partner for television and broadcasting

Our services

We have made it our mission to monitor state-of-the-art and complex broadcast and IT systems for our customers. Fail-safety and reliability are our top priorities. We are happy to take over the telephone hotline for your product and answer your customers' email inquiries in German and English. In addition, we offer remote maintenance and online training for various communication and real-time graphics systems.

If you are looking for a competent service partner, please contact our representative listed below.

Features

24/7 hotline
24/7 hotline
E-Mail-Support
E-Mail-Support
Troubleshooting
Troubleshooting
Remote maintenance
Remote maintenance
Online-Training
Online-Training

Your contact person

Thomas Witt

Service Manager | Hamburg

The Sertronics broadcast repair service guarantees that specialists will regularly perform maintenance, modifications, and repairs on your products in close consultation with the manufacturer. This ensures that your system remains state-of-the-art and that minor faults are proactively rectified before they can cause major problems.

We specialize in broadcast and medical products from SONY, ClearCom, HME, Drake, Sachtler, Vinten, Manfrotto, Fujinon, Canon, and others. If you are looking for a competent service partner, please contact our representative listed below.

Features

Maintenance
Maintenance
Modifications
Modifications
Error analyses
Error analyses
Warranty processing
Warranty processing
Broadcast equipment
Broadcast equipment
 Medical Products
Medical Products

Your contact person

Thomas Witt

Service Manager | Hamburg

In the event of a malfunction or breakdown, you can rely on our experienced system specialists. We analyze and solve the problem by phone or on site—quickly and efficiently. We also offer repairs or system modifications during regular operation and technical training in German or English.

We can calibrate your broadcast monitors on site, as well as large Sachtler and Vinten tripods in your studio.

Please contact our representative listed below if you would like to schedule an appointment with us.

Features

Service agreements
Service agreements
System Updates
System Updates
User training
User training
Error analyses
Error analyses
Monitor calibration
Monitor calibration
Service trépied
Service trépied

Tripod service

Your contact person

Thomas Witt

Service Manager | Hamburg

Our broadcast system service covers a huge variety of different systems. In addition to classic measurement technology, we also take care of the commissioning and support of individual systems, outside broadcast vehicles, television and radio stations, and even entire media centers.

Our services range from consulting and quality testing to project and operational support and technical training for future users.
If you would like us to provide you with a quote, please contact our representative listed below.

Features

Consulting
Consulting
Quality control
Quality control
Aacceptances
Aacceptances
Commissionings
Commissionings
Television studios
Television studios
Broadcast van
Broadcast van

Your contact person

Thomas Witt

Service Manager | Hamburg

Sertronics is the ideal partner for the technical implementation of your ideas, regardless of whether you are a start-up entrepreneur, a young start-up company, or an established company. We implement new developments for you, act as a strategic partner, or optimize existing products. Our experience in circuit and circuit board development enables us to implement your idea from the drawing board to the prototype to series production.

Please contact our representative listed below if you need assistance in implementing your idea.

Features

Planning and implementation
Planning and implementation
Prototype development
Prototype development
Circuit board development
Circuit board development
Small series
Small series
Raspberry Pi systems
Raspberry Pi systems
Circuit technology
Circuit technology

Your contact person

Stefan Gehse

Head of Development | Hamburg

215
TV and radio stations with technical support
105
carried out international projects
85.400
successfully completed tickets
28
Years of experience in the broadcast business